“Clear” by Dr. Reshawn Richards is a comprehensive guide to effective communication and meaningful interactions in today’s digital world. Richards and Stephen Valentine, educational experts and entrepreneurial leaders, draw parallels between teaching and business to offer practical advice to companies of all sizes on how to build the teaching skills of their sales, leaders, support, and training professionals.
In this book, the authors discuss the three forces that have emerged in the digital age: automation, increased speed and volume of communication, and a growing need for people to experience more than just satisfaction in their transactions. The book provides a mix of research, personal stories, case studies, and theory to help readers build understanding with their current and potential audiences by drawing on the tools, techniques, and mindsets of successful teachers.
By understanding others better and being better understood, readers will gain the skills to create effective communication and deepen meaningful connections in a rapidly changing world. “Make Yourself Clear” is essential reading for anyone looking to improve their communication skills and connect with others in a way that resonates.
Электронная Книга «Make Yourself Clear - Dr. Reshan Richards» написана автором Dr. Reshan Richards в году.
Минимальный возраст читателя: 0
Язык: Английский
ISBN: 9781119558613
Описание книги от Dr. Reshan Richards
How can you communicate effectively and create meaningful interactions in an increasingly digital world? By teaching. In Make Yourself Clear , educational experts and entrepreneurs Reshan Richards and Stephen J. Valentine explain the many parallels between teaching and business and offer companies, both large and small, concrete advice for building the teaching capacity of their salespeople, leaders, service professionals, and trainers. The rise of digital communications has led to three emergent, often problematic, forces: automation, an increase in the speed and volume of information transfer, and an unmet need for people to feel more than satisfied in their interpersonal transactions, particularly between sellers and consumers. Through a mix of research, anecdotes, case studies, and theoretical speculation, this book equips readers to build understanding within their current and future audiences by leveraging the tools, methods, and mindsets used by successful teachers. You will be equipped to understand others better, and in turn, to be better understood. Make Yourself Clear is not prescriptive, nor does it suggest rigid steps, pillars, or frameworks. Instead, it provides immediately recognizable and relatable context, suggesting actions that can be tried, measured, tested, and iterated upon in any communication context that involves the exchange of information and ideas. Ground your business communications in proven techniques Profit from expert instruction given by those who have helped thousands of readers and workshop students Develop your sales career by applying effective teaching practices to customer and colleague interactions For educators, adopt the latest best practices into your teaching style Backed by thorough research and extensive real-world testing, Make Yourself Clear opens a door to more productive communication and more effective interactions. It offers compelling and relevant insights to longtime fans of the work of Richards and Valentine and newcomers alike, leading to real and lasting benefits.
