Книга "The Emotionally Intelligent Manager. How to Develop and Use the Four Key Emotional Skills of Leadership" авторов Дэвида Р. Карузо и Питера Саловея пересматривает традиционное отношение к эмоциям на рабочем месте. Авторы утверждают, что эмоции не следует подавлять, а нужно использовать для принятия решений, решения проблем, адаптации к изменениям и успешной работы. Они предлагают практическую иерархию из четырех ключевых навыков эмоционального интеллекта: распознавание эмоций, использование эмоций для облегчения мышления, понимание эмоций и управление эмоциями. Авторы описывают, как можно измерять, учить и развивать каждый из этих навыков и применять их в интегрированном подходе для решения сложных рабочих проблем.
The Emotionally Intelligent Leader: Developing and Using the Key Emotional Skill of Leadership has been written by Peter Salovey.
Электронная Книга «The Emotionally Intelligent Manager. How to Develop and Use the Four Key Emotional Skills of Leadership» написана автором Peter Salovey в году.
Минимальный возраст читателя: 0
Язык: Английский
ISBN: 9780787974220
Описание книги от Peter Salovey
We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us. David R. Caruso and Peter Salovey believe that this view of emotion is not correct. The emotion centers of the brain, they argue, are not relegated to a secondary place in our thinking and reasoning, but instead are an integral part of what it means to think, reason, and to be intelligent. In The Emotionally Intelligent Manager, they show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions—and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems.
