Книга "Shared Services" описывает реальные вызовы, с которыми сталкиваются компании при переходе от децентрализованной организации к среде совместного обслуживания. Автор, Дэн, представляет культурные и человеческие факторы, которые необходимо учитывать при таком изменении процессов в компании. Книга будет полезна для руководителей, менеджеров и членов команды, которые рассматривают, уже приняли решение или находятся в процессе перехода к совместной среде обслуживания. Книга содержит практические рекомендации для тех, кто хочет начать свой путь в сфере совместных услуг или уже находится на этом пути. Она также может быть интересна для тех, кто хочет получить более подробное представление о том, как работает среда совместного обслуживания и что нужно учитывать для ее успешного внедрения. Автор книги, Дэн, имеет многолетний опыт работы в этой области и делится своими знаниями и опытом, чтобы помочь читателям достичь успеха в создании среды совместного обслуживания в своей компании.
Если эта книга вам незнакома, вот её краткое описание: "In Shared Services: My Manager's Journey" presents the real cultural and human obstacles managers face in implementing change, from a centralized to a shared service organization. The author, Daniel C. "Dan" Melchior Jr., is a proven leader and visionary who successfully transformed his company to this model. He was continuously challenged as he instructed colleagues and employees alike, believing it was the only path forward. In this helpful, must-have classic for middle managers, executives, and teams moving to shared service, readers will find success roadmaps, examples of traditional enterprise culture breakdown, lessons learned, and reoccurring themes that exemplify masterminds in action. Praise for this influential new addition to leadership literature: «In Shared Services Dan presents real-world cultural challenges and human issues as one embarks on such change. If you are a leader considering, embarking on, or are already engaged in converting from decentralized to shared services, this must read.» - Katherine M. Ericsson Vice President of Project Management (PMI), Project Management Institute, South Florida «This book serves as an entry-level handbook/survivor’s guide for anyone considering embracing shared services as a model, either now or down the road. I found myself thoroughly engrossed as Dan stepped back in time and recalled his journey collectively as well as individually. His line of fire view makes for a highly entertaining, yet enlightening take-back into the professional as well as personal landscape.» - Steve K. Stone Vice President & CFO Newspapers & Shared Services
About the Book "Shared Services: A Manager’s Journey" by Daniel C. Melchior Jr.
Электронная Книга «Shared Services» написана автором Daniel C. Melchior, Jr. в году.
Минимальный возраст читателя: 0
Язык: Английский
ISBN: 9780470198803
Описание книги от Daniel C. Melchior, Jr.
Praise for Shared Services A Manager's Journey «In Shared Services: A Manager's Journey, Dan presents the real business cultural challenges along with human factors when taking on such a change in a company's processes. A must-read for any executive, manager, or team member who is considering, decided to, or is already in the process of converting a company from a decentralized organization to a shared services environment.» -Katherine M. Ericsson Vice President of Membership, Project Management Institute of South Florida and director of a project management office, in a shared services environment within the distribution industry «A how-to/survival guide for those thinking about entering shared services or beginning the journey…for the rest of us, an entertaining look back at our journey both professionally and personally. A great read!» -Steve K. Stone Senior Vice President and CFO, Newspapers and Shared Services Morris Communications Company «Over the past fifteen years, I've had the pleasure of working directly with hundreds of companies who are implementing shared services. What is striking is how very different 'real experiences' are from the stories spun by consultants or keynote speakers at conferences. Getting to the 'real truth' of how to put the pieces together will help you keep consulting fees low and the probability of success high. This book is a practical guide created by someone who has been there. It is the truth!» -Mike Hostetler Managing Director, Shared Services Roundtable Corporate Executive Board
